PRIVACY POLICY

Effective Date: March 2026

Denise Beard Consulting (“we,” “us,” “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation.

Personal Information We Collect

We collect personal information you choose to provide when you contact us, book a consultation, or engage our services. This may include your name, organization, job title, email address, phone number, and details relevant to your inquiry or project. If you purchase services, we may collect billing and payment information (note: payment processing is typically handled by secure third-party providers).

How We Use Personal Information

We use personal information for purposes that a reasonable person would consider appropriate in the circumstances, including to:

Provide and administer our services
Respond to inquiries and communicate with you
Schedule consultations and manage client relationships
Send service-related updates and information you request
Improve our website, services, and client experience
Meet legal, regulatory, and professional obligations

Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this Policy, subject to legal or contractual restrictions. You may withdraw consent at any time by contacting us; however, doing so may affect our ability to provide services.

When We Share Personal Information

We do not sell your personal information. We may share personal information only in the following situations:

Service providers: with trusted third parties who support our operations (e.g., scheduling, email, website hosting, analytics, payment processing), and only as necessary for them to perform services on our behalf
Legal requirements: where required or permitted by law (including to comply with a subpoena, court order, or regulatory request)
Business protection: to protect our rights, safety, and property, or those of our clients and others, as permitted by law

Storage, Retention, and Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. We retain personal information only as long as necessary to fulfill the purposes described above and to meet legal, tax, and professional requirements, after which it is securely destroyed or anonymized.

Third-Party Services and Cross-Border Processing

Our website and tools may be supported by third-party service providers. Some providers may store or process information outside of Canada. Where this occurs, personal information may be subject to the laws of the jurisdiction in which it is processed. We take reasonable steps to ensure service providers protect personal information in a manner consistent with this Policy.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. You can adjust cookie settings through your browser. Some features may not function properly if cookies are disabled.

Your Access and Correction Rights

You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete. In some circumstances, access may be limited as permitted by law.

Contact and Complaints

To request access, corrections, withdrawal of consent, or to ask questions about this Policy, contact:

Privacy Contact: Denise Beard
Email: (add]
Phone [Add]

If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the updated effective date.